Privacy Policy

Itaconix is firmly committed to your privacy and the safeguarding of your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information, as well as details our GDPR cookie policy. By using our website, you agree to the terms outlined below.

Information We Collect

  1. Personal Information:
    When you interact with Itaconix, we may collect personal information such as your name, email address, phone number, and company details. This information is voluntarily provided by you through our contact forms, email communications, or other interactions.
  2. Log Data:
    We automatically collect information that your browser sends whenever you visit our website. This includes your computer's Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, and other statistics.
  3. Data from Third Parties:
    We may collect information from third parties we work with, such as companies that introduce you to us, social networks, public information sources, marketing agencies, data partners, event organizers, or other suppliers working on our behalf.

How We Use Your Information

  1. Communication:
    We may use your personal information to communicate with you, respond to your inquiries, and provide information about our products, services, and updates.
  2. Improving User Experience:
    We analyze log data to understand how users interact with our website, allowing us to improve user experience, optimize content, and tailor our services to better meet your needs.

GDPR Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Types of Cookies:

Essential Cookies: These cookies are necessary for the website to function properly.

Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.

Functionality Cookies: These cookies are used to recognize you when you return to our website, enabling us to personalize content for you.

Managing Cookies:

You can set your browser not to accept cookies, and the website www.allaboutcookies.org provides useful information on how to manage cookies on various browsers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent. This includes companies that you specifically request us to share your data with.
In the event that we choose to sell, transfer, or merge parts of our business or assets, or we seek to acquire other businesses or merge with them, we might share your data with other parties during this process. We’ll only do this if they agree to keep your data safe and private. If any changes to our Group happen, then other parties may use your data in the same way as set out in this privacy policy.

Security

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database.

Your Choices

You have the right to opt-out of receiving communications from us. If you wish to do so, please contact us at support@itaconix.com.

Data Accuracy

We strive to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies, please email support@itaconix.com.  We’ll take reasonable steps to check its accuracy and correct it.

Access to Personal Data

You can request access to the personal data we hold by contacting us at support@itaconix.com.

Right to Object and Right to Erasure

You have the right to object to our use of your personal data or ask us to erase or stop using your personal data if there is no need for us to keep it. Please inform us if you believe we shouldn’t be using your data by contacting us at support@itaconix.com. Note that there might be legal or other official reasons why we need to keep or use your data. Any optional data collection will be made clear at the point of collection.

Withdrawing Your Consent

You can withdraw your consent for us to use your personal data at any time by contacting us at support@itaconix.com. We will inform you if this results in us not being able to provide certain products or services to you.

Contact Us

If you have any questions or concerns about this Privacy Policy or our GDPR cookie policy, you may contact us at:

Headquarters Address: 2 Marin Way, Stratham, NH 03885, USA

Phone: +1-603-775-4400

Email: support@itaconix.com

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

This page was updated on 19th February 2024.